Your Water Challenge as a Customer Data Analyst & Business Development SpecialistXylems future services offering will need to be digitally enabled for increased customer value and outcome to stay competitive. Digitally enabled services are based on smart analyze and functions applied on static and dynamic data gathered from customers connected water technology assets (e.g. the data of water levels, vibration, flow). The Customer Data Analyst & Business Development Specialist is responsible for the development of these smart functions and associated tools and processes that will convert static and dynamic data into actionable insights used to maximize customer value from services. The job further includes overseeing and specifying these intelligent functions that PM/R&D-teams practically develop. Additionally, the job includes facilitating the implementation of these functions and associated process in our Commercial Teams, testing and evaluating them and feeding back results to PM/R&D teams adopting a continues improvement philosophy to achieve maximized customer value over time. As smart functions will enable and enhance traditional services, the work includes close collaboration with other CoE-functions and R&D and PM-teams that develop integrated service offerings. Overall, the target is to enable rapid growth of Xylem´s Digitally enabled Services offering. In order to achieve the targets, an important aspect of the role is to help foster a mindset shift inside the organization, to adapt the traditional industrial culture and processes to a digital environment characterized by rapid technological development and need for quick and flexible reaction to customer needs and market changes.Your Essential Duties/Principal Responsibilities:Oversee development of functions, dashboards and methods that will convert data from connected assets into actionable insights that can be used to:Help customers to optimize their maintenance operation for maximized outcomeHelp Xylem?s service teams to optimize internal efficiency when managing assets on behalf of customersGenerate leads to the service and the sales organizationIn the R&D work to improve Xylems products over timeCollaborate with Commercial Team Monitoring & Control expert stake holders, Growth Centres and Service and Rental Managers and Sales teams to ensure that Commercial Teams deploy methods and processes and get support to drive growth of Xylems overall Services offering.Lead interactions with Digital Experts from local Commercial Teams and central functions.Participate in the development of advanced digitally enabled Services packages and commercial models for new service offerings in collaboration with other CoEs in EU.Analyze and assess improvement needs and recommend strategies and roadmaps to enable local adoption and growth of the Digitally enabled Services Offering.Contribute to the development of enabling structures and operational processes in the form of support organizations, data analytics, and follow-up processes.Co-work with the Digital Development teams across Xylem to develop methods and roadmaps as needed for the EU Wide development and support of new methods.Monitor project progress and report periodic progress.Assist the company in maintaining the highest possible standards of Compliance, Ethics and EHS&Q, all in accordance with current legislation and company policy.Qualifications: Education, Experience, Skills, Abilities, License/Certification:MSc or BSc in engineering, preferably with a special focus on a data analysis/Machine learning/AI. Additionally being able to program in several languages is added value for this position. Preferably experience in digitization of Services in B&B.Proven project management experience.Experience from working in an international context with business transformation.Sales, Marketing, Business Development or background with a strong Technical and Digital component.You will be asked to leverage and apply your subject matter expertise, market/industry knowledge, creativity, strategic and analytical capabilities to achieve the overall objective. Good communication skills will be required as you will interface with Product Management, Engineering, Sales, Service Managers and local teams as required as well as directly with Customers. Fluent in English; multi-lingual capabilities desirable.Xylem |?z?l?m|1) The tissue in plants that brings water upward from the roots; 2) A leading global water technology company.Xylem, a leading global water technology company dedicated to solving the world?s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world?s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.We Offer You More Than Just ?A Job? Professional Development ? To advance the capabilities of our people, we offer a wide variety of experiences to support our employees? professional growth and continuous learning.Total Rewards ? We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.Watermark ? Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.Employee Networks ? Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women?s, LGBT+ and Allies, Veteran?s, People of Colour and Allies, Emerging Leaders, and Working Parents Networks.We are looking forward to your application ? LETS SOLVE WATER TOGETHER!